Hillwood: It All Starts Somewhere™
Only orders with exact matching billing and shipping will be released for shipment.
In order to expedite the process, we may call or email you to verify an order, please call us back at the number provided or reply directly to the email.
You, the customer, are responsible for all import duties and taxes at the time of delivery.
If you refuse delivery or the carrier cannot deliver it, the package will be returned to us and you will be credited for the product minus shipping/handling costs (to and from). Please be aware, in some cases, this cost may exceed the actual cost of product in which case you will not be reimbursed at all.
We are not responsible for damaged packaging, this includes but is not limited to shoe boxes and/or item bags. We are not responsible for lost or stolen packages by the shipping carrier. We cannot offer refunds on lost or stolen packages. Please contact the shipping courier with your tracking information for any mailing questions.
All International Orders are Final Sale.
International Orders will be shipped using DHL International Express to locations below:
Europe: Denmark, Finland, France, Germany, Netherlands, Sweden, Switzerland, United Kingdom
North America: Canada
Asia and Oceania: Australia, Hong Kong, Japan, Singapore, South Korea, Taiwan, United Arab Emirates
If you don't see your country listed, please email customerservice@unknwn.com and we will do our best to accommodate your request.
We reserve the right to change and update this policy at any time.
We reserve the right to cancel orders for any reason and process a full refund.
Domestic Shipping
Click here for Domestic Shipping information.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™